Get consistent, reliable results from AI every time. Learn the art and science of communicating with AI systems.
The difference between mediocre and exceptional AI outputs is the prompt. This intensive course teaches the art and science of prompt engineering—how to communicate with AI systems to get exactly what you need, first time, every time. Participants develop reusable prompt templates for their specific workflows and learn advanced techniques used by AI professionals.
Basic familiarity with AI tools (AI Foundations course or equivalent experience)
Tokens, context windows, temperature. Why understanding the model helps you prompt better.
The CRAFT framework: Context, Role, Action, Format, Tone. Breaking down what makes prompts work.
When to provide examples. How many examples. Selecting good examples.
Getting AI to show its working. Multi-step reasoning. Complex problem solving.
Variables and placeholders. Modular prompt design. Version control for prompts.
Breaking down multi-step workflows. Sequencing prompts. Managing context across conversations.
Common failure modes. Debugging techniques. Iterative refinement. Knowing when to try a different approach.
Participants create 5-10 production-ready templates for their actual workflows. Peer review and testing.
We come to your offices. Ideal for team-wide training.
Live virtual sessions. Full interaction with instructors.
Join scheduled sessions at our training facility.
Request this course for your team. We'll follow up with availability, pricing for your group size, and answer any questions.
We respond within 24 hours with a tailored proposal
Flexible scheduling for on-site, remote, or hybrid delivery
Volume discounts available for larger groups
Essential AI literacy for every team member. Understand what AI can do, use tools confidently, and identify opportunities.
Transform support operations with intelligent automation. Handle more enquiries, respond faster, maintain quality.
Create more content, faster, without sacrificing quality. Use AI as a creative partner to scale output.